What our users say about us
"Excellent service and quality"
"Good Service !"
"Hood communication and flexibility in adjusting to changed schedule. Prompt delivery. Thank you."
"Fast response / delivery & good service .."
"All is good"
"love the products and service. thank you i will do order again in this shop"
"So far so good! Thank you"
"Can�t fault with the delivery service, the product quality and the updates provided on the order status. *thumbs up* "
"Receiver is satisfied with the quality of cake."
"Slightly expensive "
"Fast delivery and it was a tasty cake!"
"All was good! "
"well delivered"
"Perfect !"
"Keep it up "
"Extremely good service"
"Great service and product ������"
"Quality & service is great!!"
"Thanks a lot. Gift looks awesome and 100% satisfied �� "
"so far look perfect, appreciate "
"Thanks for your great support services "
"very informative on all areas."
"GREAT SERVICES TQ"
"Good serice to remember on my anniversary. Evsrything was perfect from the start to the end. Weel done and wish all of you happy hari raya n holiday. "
"I love it when they message on time!��, "
"I had a problem ordering on line and a service rep called me asap"
"Very happy with level of quality and service. Thank you! "
"they attempted delivery before my selected time slot... i was in india and i ordered it for my fiance as a surprise on his bday so i asked the customer supportive team to send the parcel at my scheduled time only so that he can recieve it at home..then they deliver the cake and flowers with beutiful packaging at that time only ...������thank you so much fnp team for ur support because of u only i was able to give surprise to my fiance�� thanks a lot��regards from India"
"When the order was delivered to the wrong address, the FnP team endeavoured to deliver the same order to my friend. I appreciate your team going the extra mile to correct this error. "
"After I completely messed up both the order and recipients address, correcting only a few hours before delivery, nonetheless everything was delivered perfectly. Very impressed with this obviously very professional company, which I have no hesitation in recommending to all "
"Had trouble completing order online but received a call which resolved my issue and I could send the birthday gifts on the day itself. Thanks for the excellent products and service! Thumbs up"
"Good & Efficient service... My wife was suppose to receive it as a surprise before I leave home for work... The delivery came earlier unexpectedly before I leave home for work.... End up I hand it to her personally & she was really delighted... It makes my day !!!!.... "
"Delicious cake and reasonable pricing. Will definitely order again in the future. Thank you!"
"Good work in following up with alerts to send the gift. I would have overlooked!"
"Awesome service "
"everything was delivered on time and i had a good customer experience "
"Keep it up for the wonderful delicious cake I ordered. Awesome all love it!!! Would like to order again for another batch. Thankyou!"
"job well done!!!"
"More products !"
"GOOD"
"Nothing much to say�"
"Bit expensive!!"
"Very efficient company!"
"Nice and good job."
"Tasty cake"
"Recently i bght the green roses in a glass vase. The illustrations were not at all similar or near the real one. I was really v v disappointed but in all areas i m fine. Also the I LOVe U foil balloon isn't the one shown on the illustration. U pls change the picture to wat is delivered to is year in year out. I select this company bec they r the best in delivery n processing n adhering to immediate instructions"
"Good service on time proper notification"
"Very nice thanks"
"Good job. Keep it up"
"Thank you to Ferns and Petals for the good service. From ordering to delivery, it was done smoothly. I will definitely recommend to my friends and family."
"My feedback is from a *buyer* point of view. Thank you very much."
"No Comments perfect service Thanks"
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"Good"
"Alternatives such as smaller sized cakes, varieties of cupcakes or tarts."
"The recipients enjoyed the cake. Thank you for your wonderful service."
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"All good"
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"The cake had shifted in the transportation and stuck to sides. The quantity is too little for 8 to 10pax. Very dissappointing."
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"The cake i ordered seem bigger and i didnt expect it to be so small.. your remarks say 8-10.. but if wasnt to be.. more like 3-4.. Hence we choose the wrong size. As we are not bakers.. so telling the weight , we cant estimate what is right size, maybe better suggestion , would be to put S, M, L..then we know .. i don't see we can upgrade to add extra weight to the cake.. can add in under remarks to upgrade the size."
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"Excellent Service ����"
"The free and same day delivery was a good tactic to use. Great for people who had forgotten their friends� birthdays! Thanks for making it possible to do so."
"un-answered questions are because I was not at the point of delivery...overall, I am happy and satisfied throughout the purchasing process. hugh thanks to fernsnpetals!"
"Great delivery time"
"Too pricey"
"Spelling of the recipient�s name is wrong."
"Fast turnaround from payment to delivery - truly outstanding"
"No comments.. keep up the great service!"
"Recipient was very happy with the order."
"The lady who assisted me was very helpful. Thank you."
"Try to improve the track order process and add more product offerings"
"I live in London and ordered this gift for my cousin�s 18th birthday. Thank you so much for the wonderful service. She was so pleased with the chocolate cake - yummy!"
"Thanks for delivering the cake on time. Cake had a different look from the real picture online. Nevertheless, I appreciate that it was sent on time and that there were updates on the delivery timing and tracking. Thanks ��"
"The best in the market for flowers and cakes. Prices are reasonable, good variety of products, and the delivery is off very high standards. Well done."
"Great place!"
"Next time please sent knife to cut the cake"
"Incredible experience! Well done!"
"There was no birthday cake candles for crying out loud, very badly executed quickie bday delivery cake"
"I asked for delivery between 2pm and 4pm and paid for that specific time and the gifts were delivered at 12.45. The reason we wanted it delivered between 2pm and 4pm was due to the fact that we had a meeting scheduled for that time online and wanted the recipient to be surprised and be able to see her face."
"Will tell my friends to order from here only"
"The item was actually fine. It was the piped icing message on the cake that was not as nice as I had hoped it would be. Next time I would probably choose to leave it blank instead."
"Thank u so much"
"Good service"
"Delivered on time... Will recommend to my friends"
"Great experience for a first time customer like me. Thank you."
"No room for improvement as I live in Australia the ordering is easy and always perfectly applied , Thankyou so very much for making it easy for me to spoil my son and daughter in law."
"Writing on the cake can be improved but taste was good."
"First time to order their products, its worth to recommend yo my friends. Good service. Hats off."
"Service all excellent. Please reduce price. Just jokkng loh... ��"
"Lucky draw and discount coupon for loyal customer :)"
"didn't come with knife and candle overall is good"
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"improve the quality and address the pricing concerns at this pandemic situation."
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